Exchanges & Returns | Ming Wang

Go to Shop the Anna Marie x Ming Wang Collab Now!

Shop the Anna Marie x Ming Wang Collab Now!

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Shop Our Holiday Edit!

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Shop the 2026 Ming Wang Hope Wrap

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Shop Our Newest Petites Selection!

Go to Questions? Give Us a Call at 1-800-535-8281 📞

Questions? Give Us a Call at 1-800-535-8281 📞

+1-800-535-8281

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Exchanges

If you adore your new Ming Wang piece but find the size or fit isn’t quite right, we recommend exchanging it for a better fit. Check out our Size Guide to find your ideal size, or connect with our stylists for personalized assistance by calling 1-800-535-8281 or emailing stylist@mingwangknits.com.

Please note that 50%-70% off sale items cannot be returned or exchanged.

📞 Speak To Our Stylists

Return & Exchange Policy

Ming Wang warmly accepts unworn and unaltered merchandise with the receipt and original tags attached within 30 days of purchase. Please note that 50%-70% off sale items cannot be returned or exchanged.

Starting March 1, 2025, a $10 return & processing fee will be deducted from your refund for returned items. This policy applies to purchases made on or after this date.

Refunds will be issued back to the original form of payment used to purchase the item. The processing of online returns may take up to ten business days. Though we process your credit immediately, allow 1-2 billing cycles for it to appear on your statement.

Returns must contain the form and shipping label provided in our Returns Center once you start your return or exchange. Drop off your package at the carrier that matches what’s shown on your return label.

Once your return or exchange is successfully processed, you will receive a confirmation notification by email.

START A RETURN OR EXCHANGE

QUICK & EASY

Didn't Order With Us?

Our retailer partners accept returns, too... We understand the importance of a hassle-free return process.

If you have purchased Ming Wang through any of our trusted retailers, we have made it simple for you to return your products. To initiate the return, please click on the retailer's logo from which you purchased. This link will take you to their website, where you can complete the return process easily and quickly.

NO PAPERWORK, NO PROBLEM

Shipping Information

If you ordered through mingwangknits.com and do not have the packing label, provide the following information with your return: name, address, email address, phone number, and order number, if available.

If you elect to ship your return without the return shipping label we provide, we are not responsible for the shipping cost or any loss/damage to the product during transit.

Please send returns to:

MING WANG

2551 SW Grapevine Parkway

Grapevine, TX 76051

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